Shipping policy

Shipping Costs

Shipping costs are calculated at checkout based on weight, dimensions, and destination. All shipping fees are collected at the time of purchase. The amount shown at checkout is the final shipping cost.

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Transit Times

Domestic Shipping

Domestic orders typically arrive within 2–3 days.

International Shipping

International orders generally take 20–30 days, depending on the courier selected at checkout.

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Dispatch Time

Orders placed before 3:00 PM AEDT (UTC+11) are dispatched the same day.
Orders placed after that time are dispatched on the next business day.

Our warehouse operates Monday–Friday during business hours, excluding national holidays.

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Change of Delivery Address

You may request a change of delivery address before the order has been dispatched.

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P.O. Box Shipping

Commodor Star Beauty & Personal Equip. Tr. Co. L.L.C will ship to the exact address provided by the customer.

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Delivery Time Exceeded

If delivery time exceeds the estimated schedule, please contact us so we can begin an investigation.

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Tracking Notifications

Customers will receive a tracking link once their order is dispatched.

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Parcels Damaged in Transit

If a shipment arrives damaged:

• If possible, reject the package and notify customer service.

• If delivered in your absence, contact customer service for further instructions.